m711 Responsible Gaming — Play Safe, Stay in Control

What Is Problem Gambling?

Problem gambling — sometimes called gambling disorder — is a pattern of behaviour in which a person is unable to control their gambling despite negative consequences to their finances, relationships, mental health, or daily functioning. It is not a character flaw or a sign of weakness; it is a recognised condition that can affect anyone, regardless of background, income, or experience with gambling.

Common Warning Signs

The following behaviours may indicate that gambling has stopped being recreational and has become a problem. If you recognise several of these signs in yourself or someone you know, it is important to seek support:

• Chasing losses: Continuing to gamble in an attempt to win back money that has already been lost, often with increasingly large bets.
• Spending beyond your means: Gambling with money that was intended for essential expenses such as rent, food, utility bills, or family needs.
• Borrowing money to gamble: Taking loans, borrowing from friends or family, or using credit to fund gambling activity.
• Preoccupation with gambling: Spending a significant amount of time thinking about gambling — planning the next session, reliving past wins, or calculating odds — even when not actively gambling.
• Neglecting responsibilities: Missing work, neglecting family duties, or withdrawing from social activities because of gambling.
• Concealing gambling behaviour: Lying to friends, family members, or colleagues about the extent of your gambling or how much money you have spent.
• Failed attempts to stop: Having tried to cut back or stop gambling but finding that you are unable to do so, or that attempts to stop result in irritability and restlessness.
• Gambling to cope: Using gambling as a way to escape stress, anxiety, depression, loneliness, or other emotional difficulties.

The Impact on Families in Bangladesh

Problem gambling affects not just the individual but also their family and social circle. Financial strain caused by gambling losses can place significant pressure on households, particularly in cities like Dhaka, Chittagong, and Sylhet where the cost of living continues to rise. If you believe a family member has a gambling problem, approaching the conversation with empathy and without judgement is more likely to result in a productive dialogue and encourage them to seek help.

Setting Your Deposit Limits

m711 strongly recommends that every player set a personal deposit limit before they begin playing. Deciding in advance how much you are comfortable spending removes the temptation to exceed a sensible budget in the heat of the moment. Deposit limits can be set in BDT on a daily, weekly, or monthly basis and apply to all deposit methods including bKash, Nagad, Rocket, Upay, and bank transfers.

How Limit Changes Work

To protect players from impulsive decisions made during a gaming session, m711 applies the following rules to all limit changes:

• Decreasing a limit — takes effect immediately and cannot be reversed until the original limit period has expired.
• Increasing a limit — requires a mandatory 7-day waiting period before the new higher limit comes into force. This cooling-off period gives you time to reconsider whether the increase is genuinely in your best interest.
• Removing a limit entirely — treated the same as an increase and subject to the 7-day waiting period.

Wagering and Loss Limits

In addition to deposit limits, m711 offers wagering limits (capping the total amount you can bet per session or period) and loss limits (capping the total amount you can lose). These three controls work together to give you a comprehensive toolkit for managing your gambling spend. Players who have all three limits set are far less likely to experience significant financial harm from gambling.

Our Recommendation

Before placing your first real-money bet at m711, we encourage you to log in to your account, navigate to the Responsible Gaming section, and set limits that reflect what you can genuinely afford to spend on entertainment. Treat gambling as you would any other leisure activity — with a clear budget and clear boundaries. A sensible approach to limits is the single most effective way to ensure that gambling remains a fun and sustainable pastime.

Tips for Keeping Gambling Safe

• Set a budget before you play and stick to it regardless of outcomes. Decide in advance the maximum amount you are comfortable losing.
• Never gamble with money you cannot afford to lose. Gambling funds should come from your discretionary entertainment budget, not from savings, rent, or bills.
• Take regular breaks. Set session time limits and use the reality check reminder feature to step away from the screen periodically.
• Balance gambling with other activities. Gambling is most enjoyable when it is one of several leisure activities rather than the primary focus of your free time.
• Do not gamble to chase losses. The odds are always designed to favour the house over time. Chasing losses rarely results in recovery and often leads to greater financial harm.
• Do not gamble when you are stressed, depressed, or under the influence of alcohol. Emotional states impair judgement and can lead to impulsive decisions.
• Keep gambling in perspective. Wins are enjoyable but not guaranteed. Treat any winnings as a bonus rather than an expected income.
• Use m711's responsible gaming tools proactively — set limits before you need them, not after a problem has already developed.