m711 Terms & Conditions — Read Before You Play
These Terms & Conditions govern your access to and use of the m711 platform, including all casino games, sports betting markets, and account services. By creating an account or placing a bet, you agree to be bound by these terms in full. Please read them carefully.
At a Glance
Key Terms at a Glance
The following cards summarise the most important points from these Terms & Conditions. They do not replace the full text — please read all sections below in their entirety.
18+ Age Requirement
Access to m711 is strictly restricted to persons aged 18 years or older. m711 carries out age verification checks and reserves the right to request documentary proof of age at any time. Accounts found to belong to underage users will be permanently closed and all funds forfeited in accordance with applicable law.
One Account Per Player
Each player is permitted to hold only one active m711 account. Duplicate or multiple accounts are prohibited and may result in the cancellation of all associated accounts and balances. If you have accidentally created more than one account, contact support immediately at [email protected].
Deposits & Withdrawals
Minimum deposit is ৳200. Minimum withdrawal is ৳500. Withdrawals are processed only to the payment method used for the original deposit. KYC identity verification must be completed before the first withdrawal is processed. m711 reserves the right to request additional verification at any time.
Bonus Wagering Requirements
All bonuses and promotional credits offered by m711 are subject to wagering requirements, which will be clearly stated at the time of the offer. Bonuses may not be withdrawn until the applicable wagering requirements are fully met. Abuse of bonus offers constitutes grounds for account suspension.
Fair Play & Integrity
Any attempt to exploit software errors, use automated betting systems, engage in arbitrage across promotions, or manipulate game outcomes is strictly prohibited. m711 uses fraud detection systems and reserves the right to void bets, cancel withdrawals, and close accounts where integrity violations are identified.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. m711 will never ask for your password via email, chat, or telephone. Any activity carried out using your credentials is your responsibility. Report suspected unauthorised access to [email protected] immediately.
Section 1
General Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and m711 ("m711", "the Platform", "we", "us", "our") governing your use of the m711 website at https://m711.club and all associated services, including but not limited to casino games, sports betting, live dealer tables, crash games, promotional offers, and customer support.
By accessing, registering on, or using any part of the m711 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
1.1 Amendments to These Terms
m711 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, m711 will display a notice on the platform. Your continued use of the m711 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to revised Terms, you must cease using the platform and contact support to close your account.
1.2 Governing Language
These Terms are written in English. In the event of any discrepancy arising from translation or interpretation into any other language, the English text shall prevail.
1.3 Severability
If any provision of these Terms is held to be invalid, unlawful, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. The remaining provisions of these Terms shall continue in full force and effect.
1.4 Entire Agreement
These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and m711 with respect to your use of the platform and supersede all prior communications, representations, and agreements, whether written or oral, relating to the subject matter hereof.
1.5 Waiver
No failure or delay by m711 in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. A waiver of any breach of these Terms by m711 shall not be construed as a waiver of any subsequent breach of the same or any other provision.
Section 2
Eligibility & Age Restriction
2.1 Minimum Age
You must be at least 18 years of age to register for and use the m711 platform. By registering, you confirm that you are 18 years of age or older. m711 reserves the right to request documentary proof of age — such as a national identity card, passport, or birth certificate — at any time. Failure to provide satisfactory age verification documents within a reasonable period will result in account suspension and the withholding of any pending withdrawals pending investigation.
2.2 Geographic Eligibility
m711 targets players located in Bangladesh. It is your responsibility to ensure that online gambling is not prohibited or restricted in your jurisdiction before registering or placing bets. m711 makes no representation that the services offered are lawful or available in all locations. Players accessing the platform from jurisdictions where online gambling is illegal do so entirely at their own risk and m711 accepts no liability in such circumstances.
2.3 Excluded Persons
The following persons are not eligible to register for or use the m711 platform under any circumstances:
- Any person under the age of 18 years.
- Any person who has previously had an account closed by m711 for a violation of these Terms.
- Any person who has self-excluded from m711 during an active self-exclusion period.
- Any employee, contractor, consultant, or agent of m711, or any immediate family member of the same, where such use would constitute a conflict of interest.
- Any person acting as a proxy, agent, or nominee on behalf of another person for the purpose of circumventing these Terms.
2.4 Self-Declaration
By completing the registration process, you declare that: (a) you are at least 18 years of age; (b) you are not a person excluded under clause 2.3; (c) all information provided during registration is truthful, accurate, and complete; and (d) you are acting on your own behalf and not as an agent or nominee for any third party.
Section 3
Account Registration
3.1 Registration Process
To access real-money services on m711, you must complete the registration process and create a player account. You will be required to provide accurate personal information including your full name, date of birth, email address, and mobile phone number. m711 may also request your residential address and national identity number as part of the Know Your Customer ("KYC") verification process.
3.2 Accuracy of Information
You are responsible for ensuring that all information provided during registration and at any subsequent point is accurate, complete, and up to date. Providing false, misleading, or incomplete information — including using a false name, fictitious date of birth, or an address that is not your own — constitutes a material breach of these Terms and will result in the immediate closure of your account and the forfeiture of any balance held therein.
3.3 One Account Per Person
Each individual person is permitted to hold only one active m711 account. The existence of duplicate accounts — whether using the same or different personal details — is strictly prohibited. If m711 discovers that a player holds multiple accounts, m711 reserves the right to close all such accounts, void all associated bets and bonus credits, and retain any balance pending investigation. If you have inadvertently created more than one account, you must notify m711 support at [email protected] immediately.
3.4 KYC Verification
m711 is required to carry out identity verification checks on all accounts prior to processing withdrawals. KYC verification may require you to submit copies of one or more of the following documents:
- Proof of Identity: National ID card, passport, or driving licence.
- Proof of Address: Utility bill, bank statement, or government-issued document dated within the past three months showing your name and residential address.
- Payment Method Verification: Evidence that the payment method used for deposits belongs to you (e.g., a screenshot of your bKash or Nagad account showing your registered name).
KYC verification is a one-time process under normal circumstances. m711 may request updated documentation at any time if there is a material change to your account details or if enhanced due diligence is required.
3.5 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. m711 will never contact you by email, telephone, or chat to request your password. Any activity conducted under your account credentials — whether or not authorised by you — is your responsibility. If you suspect unauthorised access to your account, you must contact support at [email protected] immediately and change your password.
Section 4
Deposits & Withdrawals
4.1 Deposits
You may fund your m711 account using any of the supported payment methods listed on the cashier page. All deposits must be made from payment accounts or cards that are registered in your own name. Deposits made from third-party accounts are strictly prohibited and may result in the funds being returned and the account being suspended pending investigation.
Minimum deposit amounts and any applicable processing fees are displayed in the cashier at the time of deposit. m711 credits deposits promptly upon confirmation from the payment provider. m711 accepts no responsibility for delays caused by the payment provider or by network connectivity issues on the part of the player.
4.2 Withdrawals
Withdrawals will be processed only to the same payment method used to make the original deposit, to the extent technically possible, as an anti-fraud and anti-money-laundering measure. The minimum withdrawal amount is ৳500. Withdrawals are subject to successful KYC verification and the satisfaction of any applicable wagering requirements on bonus funds.
m711 aims to process mobile wallet withdrawals (bKash, Nagad, Rocket) within 1–3 hours of approval during operational hours. Bank transfer withdrawals may take longer depending on the processing times of the relevant financial institution. m711 reserves the right to carry out additional security checks before approving any withdrawal, which may extend processing times in individual cases.
4.3 Currency
All transactions on the m711 platform are conducted in Bangladeshi Taka (BDT, ৳). Where a payment is received in a different currency, m711 will convert the amount to BDT at the prevailing exchange rate at the time of the transaction. Any currency conversion costs are borne by the player.
4.4 Anti-Money Laundering
m711 is committed to preventing money laundering and the financing of illegal activities. m711 complies with applicable anti-money laundering ("AML") obligations and may be required to report suspicious transactions to relevant authorities. m711 reserves the right to freeze an account and suspend withdrawals if there are reasonable grounds to suspect that funds in the account are derived from illegal activity, pending investigation. Players must not use the m711 platform for any money laundering purpose.
4.5 Dormant Accounts
An account is considered dormant if there has been no login activity for a continuous period of 12 months. m711 may apply a monthly administrative fee to dormant accounts once they have been dormant for 12 months, provided the account balance is sufficient to cover the fee. Players will be notified in advance of any dormancy fee being applied. To avoid dormancy fees, simply log in to your account at least once every 12 months.
Section 5
Bonuses & Promotions
5.1 General Bonus Terms
m711 offers promotional bonuses, free bets, free spins, deposit match offers, and other incentives from time to time. All bonuses are subject to specific terms including wagering requirements, minimum odds restrictions, game contribution percentages, time limits, and maximum withdrawal caps from bonus winnings. These specific terms will be communicated at the point of each offer.
5.2 Wagering Requirements
Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements specify the number of times the bonus amount (or the bonus plus deposit amount, as stated in the specific offer terms) must be wagered using real money on eligible games before a withdrawal can be requested. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games and live casino may contribute at a lower rate or not at all.
5.3 Bonus Abuse
m711 reserves the right to refuse, cancel, or reclaim any bonus if it determines, in its reasonable discretion, that a player has engaged in bonus abuse. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same offer; using low-risk or mathematically balanced betting strategies designed to circumvent wagering requirements; colluding with other players; or any other conduct that m711 reasonably determines is inconsistent with genuine recreational play.
5.4 Seasonal and BPL Promotions
m711 regularly offers promotions tied to major cricket tournaments including the Bangladesh Premier League (BPL T20), the ICC T20 World Cup, and IPL seasons, as well as seasonal events such as Eid, Pohela Boishakh, and Ramadan. These promotions are subject to their own specific terms and conditions which will be published on the promotions page at the time they are active. General bonus terms in this section apply unless explicitly overridden by the specific promotion terms.
5.5 Changes and Withdrawal of Promotions
m711 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice, provided that such modification does not adversely affect any bonus that a player has already actively started to wager. If a promotion is withdrawn before a player has completed the wagering requirement, m711 will honour the terms applicable at the time the bonus was accepted.
Section 6
Betting & Gaming Rules
6.1 Placing Bets
All bets placed on m711 are final once confirmed by the system. It is your responsibility to verify the accuracy of all bet details — including selection, stake, and market — before confirming. m711 accepts no responsibility for bets placed in error by the player. Bets may only be placed using cleared, real-money funds or eligible bonus funds in your m711 account.
6.2 Minimum and Maximum Stakes
Minimum and maximum stake limits apply to all betting markets and casino games on m711. These limits are displayed within each game or market and may vary by game type, provider, and market. m711 reserves the right to adjust stake limits at any time, including applying individual account-level limits where appropriate.
6.3 Palpable Errors
In the event that a bet is offered or accepted at odds that are clearly erroneous — whether due to a human error, system fault, or data feed failure — m711 reserves the right to void the affected bet and return the stake to the player's account. A palpable error is defined as odds that are materially inconsistent with the fair market value of the selection at the relevant time. m711 will notify affected players of any void bets as soon as reasonably practicable.
6.4 Game Integrity and RNG
All slot and table games available on m711 use certified Random Number Generator (RNG) technology supplied by the game's licensed provider. The RNG ensures that game outcomes are random and cannot be predicted or manipulated. Live casino games are operated from certified studio facilities. m711 does not host unverified or unlicensed game content from any provider.
6.5 System Malfunctions
In the event of a system, software, or communications malfunction that interrupts a game or betting transaction, the affected round or bet may be voided and all stakes returned to players. Where a game session is interrupted after a bet has been resolved but before the outcome has been communicated to the player, the recorded outcome in m711's server logs shall be the authoritative result. m711's decision in such matters is final.
6.6 Responsible Gambling During Play
m711 encourages all players to set personal deposit limits, session time limits, and wagering limits within their account settings. Players who feel they may have a gambling problem are encouraged to use the self-exclusion tool or contact support immediately. For full information on m711's responsible gaming tools, please visit the Responsible Gaming page. 18+
Section 7
User Obligations & Prohibited Conduct
7.1 Your Obligations
As a registered player on m711, you agree to:
- Use the platform solely for personal, recreational gambling purposes and not for any commercial purpose.
- Keep your account credentials confidential and notify m711 immediately of any suspected unauthorised access.
- Provide accurate and truthful information at all times, including during registration and KYC verification.
- Comply with all applicable laws and regulations in your jurisdiction relating to online gambling.
- Not use the platform while located in a jurisdiction where online gambling is prohibited.
- Promptly respond to any verification requests from the m711 compliance team.
7.2 Prohibited Conduct
The following conduct is strictly prohibited on the m711 platform:
- Multiple accounts: Registering or using more than one m711 account for any purpose.
- Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
- Fraud: Using stolen, unauthorised, or fraudulently obtained payment methods or identity documents.
- Money laundering: Using the platform to deposit, transfer, or withdraw proceeds of illegal activity.
- Automated systems: Using bots, scripts, artificial intelligence tools, or other automated systems to place bets or interact with the platform.
- Arbitrage abuse: Exploiting promotional offers, odds errors, or bonus structures in a manner inconsistent with genuine recreational play.
- Hacking and interference: Attempting to gain unauthorised access to any part of the m711 platform, systems, or accounts belonging to other players.
- Offensive conduct: Using abusive, threatening, or offensive language toward m711 staff or other players in any communication channel.
7.3 Consequences of Prohibited Conduct
Where m711 determines, in its reasonable discretion, that a player has engaged in any prohibited conduct, m711 may take one or more of the following actions without prior notice: (a) suspend or permanently close the player's account; (b) void any bets or game rounds associated with the prohibited conduct; (c) withhold or confiscate funds in the account pending investigation or as a penalty; (d) report the conduct to relevant law enforcement or regulatory authorities; (e) pursue civil or criminal legal remedies as appropriate.
Section 8
Account Suspension & Closure
8.1 Closure by the Player
You may close your m711 account at any time by contacting support at [email protected]. Upon receiving a closure request, m711 will process any eligible pending withdrawal of your remaining real-money balance, subject to KYC requirements and these Terms. Bonus balances that have not met the applicable wagering requirements will be forfeited upon account closure. Account closure does not release you from any obligations incurred prior to the closure date.
8.2 Self-Exclusion
If you wish to take a break from gambling, m711 offers a self-exclusion facility. Self-exclusion periods range from 24 hours to permanent exclusion. Once a self-exclusion period is activated, it cannot be reversed before the selected period expires. During a self-exclusion period, your account will be suspended and you will not be able to deposit, place bets, or access the casino lobby. To request self-exclusion, contact [email protected] directly. m711 will action self-exclusion requests as a priority. For more information, visit our Responsible Gaming page. 18+
8.3 Closure by m711
m711 reserves the right to suspend or permanently close a player's account at any time and for any reason, including but not limited to: breach of these Terms; suspected fraud or money laundering; inability to verify identity; regulatory requirements; or cessation of services in a particular market. In the event of closure by m711 for reasons other than a breach by the player, m711 will return the player's real-money balance to the registered payment method within a reasonable period.
8.4 Effect of Closure
Upon account closure — whether initiated by the player or by m711 — you will lose access to all account history, bonus balances, loyalty points (if applicable), and any other account-associated benefits. m711 will retain certain personal data as required by applicable law and our Privacy Policy, including transaction records and identity verification documents, for the legally mandated retention period.
Explore m711 — Bangladesh's Trusted Betting Platform
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